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What to do if your device is stuck in SOS mode out of the box
iPhone 18 Pro Max units on AT&T are losing cellular service; install iOS 27.0.1 and the AT&T carrier update now to stay protected.
Apple identifies connectivity issues in some iPhone 18 Pro Max devices on AT&T. Affected phones may need replacement, while updates aim to prevent further cases. Users are advised to install the latest software and contact support if problems persist.