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Apple confirms iPhone 18 Pro Face ID freezing bug — what you need to know
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- Published
- Sep 28, 2026, 1:15 PM UTC
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Some iPhone 18 Pro owners report sudden reboots and panic-full logs days after launch. Here's what the reports show and what new buyers can do.
The first update to iOS 27 squashes a bug in which the iPhone 18 Pro and Pro Max would freeze or restart when you try to use Face ID.
The iPhone 18 Pro and iPhone 18 Pro Max are facing early software issues after the iOS 27 update.